Digital Services

Adroit Digital Services

The Game Changer

Access and analyze data from anywhere with an internet connection

Gain valuable insights into operations, customers, and performance, and make data-driven decisions based on this information.

Digital services refer to a variety of services that support the development, delivery, and maintenance of our software products and solutions. They enable businesses to leverage the latest technologies and innovations to stay ahead of the competition and drive growth. These services may include:

  • Cloud-based SCADA: This service allows software applications to be hosted on remote servers, making them accessible to users from anywhere with an internet connection.
  • Software as a Service (SaaS): This service enables software applications to be delivered over the Internet on a subscription basis, eliminating the need for users to install and maintain the software on their own systems.
  • Technical support: This service provides assistance to users who encounter issues with the software, helping to troubleshoot and resolve problems.
  • Maintenance and upgrades: This service ensures that the software stays up-to-date with the latest security patches and bug fixes, and provides new features and functionality as needed.
  • Customization and integration: This service enables businesses to tailor the software to their specific needs, or integrate it with other systems or software products.

Cloud dashboarding and analytics refer to the use of cloud-based platforms and tools to create, manage, and analyze data visualizations and reports. These services enable businesses to gain valuable insights into their operations, customers, and performance, and to make data-driven decisions based on this information.

  • One key benefit of cloud dashboarding and analytics is the ability to access and analyze data from anywhere with an internet connection,
    making it easier to collaborate and share insights across teams and departments.
  • Cloud dashboarding and analytics services typically include a range of features and capabilities, such as data aggregation, visualization tools,
    data modeling, and reporting. They may also include advanced analytics capabilities, such as machine learning, predictive analytics, and natural language processing.


Taking production and real-time data into the cloud. From Machines to the Edge and Beyond

The Adroit Edge gateway transforms legacy devices or SCADA systems into edge-capable devices.  Build an integrated digital transformation strategy, to combine OT and IT systems to take advantage of the ever-growing cloud technologies. 

Digital Transformation

Industry 4.0 – Driving Efficiency

Industrial digital transformation refers to a set of innovation and transition solutions towards new business models and revenue streams consisting of three fundamental pillars; automation, improved manufacturing processes, and production optimization.

Transformation Journey

“While the business world has experienced slow progress in its quest for digital transformation, the industrial sector prides itself in having almost fully embraced the transformative impact of digital technologies. Oil fields are now remotely monitored, with their assets managed and analyzed using digital technology, while the mining industry has moved forward towards autonomous capabilities by developing self-driving trucks.”

Our own internal transformation proved this.  We have adopted an integrated BMS system and logistical tracking system, easier and faster than we have for instance migrated CRM and Accounting to the cloud.  This has raised the narrative of rather “Cloud adoption than migration”, that we today incorporate in our digital services strategy.

Digital Transformation Strategy


Enhance the traditional services to utilize digital and data services to render more value-driven services. Service level agreement and cloud visualization services provide rich, focused value.

Professional Services

Professional services are short-to-mid-term engagements that focus on achieving specific, defined outcomes or add-on value driver to a core offering.  Some of these services include integration into 3rd party services or platforms, development or engineering to render or achieve project goals

Data Services

Originates in our data-driven products that renders contextualize data warehouse and analytics. This extends into cloud data services driven by data analytics and data science

Dgital Services

Adoption Strategy

Adoption Strategy

Flexible Consumption Model

As part of our digital strategy, In transitioning to a flexible consumption model, the fundamental shift is in the ownership model – from perpetual to use as needed. Flexible consumption, also known as everything-as-a-service, offers substantial benefits.  These range from flexibility, wider services offering, and managing customer demand and relationships.

digital services
Game Changer

The Game Changer

Convergence in the cloud

These devices can communicate the relevant data from each physical system back to a central server for monitoring and analysis. The results of that analysis can then be passed back to the physical system to allow more autonomous operation, enhance accuracy, benefit maintenance, and improve uptime.

OPC/EDGE Gateway

Born from the idea to use Agent Server as an independent product with all the base functionality needed to set up and communicate to device drivers and to expose this data to various endpoints such as OPCUA, IOTHubs, EventHubs, and Cloud Services.

To facilitate the various endpoints/outputs necessary to make the product function on the whole, it was necessary to allow data to be extracted from the Agent Server in a controlled fashion. This is accomplished through Smart Data Services.

What are Smart Data Services?

Smart Data Services (SDS) framework, allows for the rapid deployment of fit-for-purpose micro-services.  Each microservice has a defined data structure and an endpoint. 

Smart Data Services communicates to the Agent Server (in much the same way that a client application would) by reading, writing, and subscribing to tags. Smart Data Services then sends these tag values to whatever endpoint is configured.

OPC edge gateway

Use Case: Prescriptive Maintenance

OEM Machine has a connected smart device, the OEM requires this information to monitor the performance of the machine and prescribe optimisation.  The client wants predictive maintenance to eliminate unplanned downtime, as well as performance KPI’s. The client uses SAP for their works orders and requires integrated services to generate and manage maintenance callouts with escalation.

  • Run hours
  • Speed
  • Temperature
  • Trips
  • Fault codes

Data Flow

Data Flow

Data Visualisation and Analytics

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